Terms & Conditions

Flash ” Last Chance ” Sale .

Terms and conditions 

  1. No Refunds on Full Price or Sale Items
  2. Customers have 7 days to exchange any Sale item from date of purchase
  3. No refund or exchange on worn/used items
  4. Sale will run for 4 days online
  5. Offer can not be used in conjuction with any other promotion

Terms and conditions 

  1. No Refunds on Full Price or Sale Items
  2. Customers have 21 days to exchange any Full Price item from date of purchase
  3. Customers have 7 days to exchange any Sale item from date of purchase
  4. No refund or exchange on worn/used items
  5. Gift Vouchers/ExchangeCodes are valid for 6 months from date of purchase/issue
  6. Gift Vouchers/Exchange codes cannot be refunded.

Limited Release Launch Terms and Conditions

  1. Only one pair per customer
  2. Customers must purchase their own correct size/fit. No purchasing on behalf of others.
  3. Must Pay via PayPal or Credit Card or debit card. No payments via Afterpay.
  4. No store credit notes or discount codes to be used.
  5. Some of our releases are limited to Australian and NZ customers only. Please check details on relevant instagram posts.
  6. For in-store and online purchases we may request identification proof in the form of Drivers licence or passport.
  7. Orders by suspected resellers will be cancelled. SUBTYPE reserves the right to determine suspected resellers.
  8. Orders that do not comply to these terms will be cancelled.

Terms and Conditions
The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Subtype’ (hereafter also referred to as ‘We’ or the ‘Website’). Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Subtype as they are used to protect your rights as a valued customer and our rights as a business.

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for regular updating of products and for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Subtype by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Subtype in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

SSL encrypted browsing is available for all logged-in users, but while we strive for this, we cannot guarantee that all use will be secure. While we work hard towards this, we also do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

We take great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

The prices indicated on Subtype are shown in Australian Dollars and include all local taxes but do not include delivery, inbound duties or local delivery taxes. Theses delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product immediately. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Returns, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Black Friday Sale

1. BF25 code expires noon Sunday 27th November 2016 at 11.59PM PST.

2. You must apply coupon code BF25 in your cart or checkout to receive the 25% discount

3. BF25 coupon code will not work in conjunction with other codes or discounts including Last Chance items

4. BF25 entitles you to 30% off full priced items in your order

5. No Refunds or exchanges on all Black Friday Sales

6. No refund or exchange on worn/used items

7. Code does not apply to Gift Vouchers

8. Gift Vouchers/ExchangeCodes are valid for 6 months from date of purchase/issue

9. Gift Vouchers/Exchange codes cannot be refunded.