We are here to help!
Please fill out the below form with your return details and our team will process and advise based on this request.
Terms and Conditions:
1. No Refunds on Full Price or Sale Items
2. Customers have 21 days to exchange any Full Price item from date of purchase
3. Items under the retail value of $100 cannot be returned or exchanged.
4. Sale items are final sale and cannot be returned
5. No refund or exchange on worn/used items
6. Gift vouchers/exchange codes are valid for 6 months from date of purchase/issue
7. Gift vouchers/exchange codes cannot be refunded.
8. All product must be returned in a padded bag. We will not accept product that is returned unprotected and or damaged. Socks can not be returned due to hygiene reasons. All sneakers must be returned in their original box undamaged.
9. Please note we cannot hold product offline whilst your return is being sent back.
10. All shipping charges for Australian Returns will be covered by SUBTYPE. All International returns will need to be paid for by the customer.