RAFFLE TERMS & CONDITIONS
1. ENTRY + REGISTRATION
1.1 Australian based entries only.
1.2 Entry is for the opportunity to purchase the launch product through an online raffle.
1.3 By entering the raffle, you agree to receive marketing emails and SMS from SUBTYPE, of which you can unsubscribe at any time.
1.3. When creating an account and saving your payment card details (to enter the raffle), please expect an authorisation charge of $0 or $1 to verify the card. It will then be automatically void. For most card brands, the transactions are initially tried with a $0 authorisation. If $0 authorisations are not supported, then a $1 authorisation will be performed automatically. In any instance where a $1 authorisation returns a successful result, Braintree immediately follow up with an automatic void request to cancel the transaction to ensure the transaction does not settle and that it disappears from the card-holders statement as soon as possible. If charges do not void, please contact your financial institution.
1.4 No purchase necessary to enter. A purchase or payment of any kind will not increase your chances of being eligible to purchase the launch product.
1.5 A valid email address, valid postal address, contact phone number and your size is required to enter
1.6 Only one entry per person per launch product is allowed.
1.7 A maximum of 1 unique entry per household address is permitted.
1.8 Any duplicate entries will be disqualified. Anyone suspected of making duplicate entries, at SUBTYPE’s sole discretion, will be disqualified from all current and future SUBTYPE Raffles.
1.9 Registration details cannot be amended once submitted. If you need to change your details, please cancel your existing raffle entry via your confirmation email or Account page and re-enter
1.10 You can cancel your entry up to 24 hours before raffle is drawn.
1.11 Entries are non-transferrable.
1.12 The draw entry process is subject to change at any time at SUBTYPE’s discretion.
2. RAFFLE DRAW PROCESS
2.1 Will be drawn at random from the valid entry pool and notified by email
2.2 Will be charged automatically via the payment method provided at entry to purchase the specific launch product.
2.3 The raffle draw will take place at 9am-12pm on day of launch. Saturday & Sunday releases will be drawn on the Friday and dispatched the day of the release or the next business day available for dispatch.
2.4 If you did not win, you will also be notified via email and Account that was used to enter the raffle.
3. WINNING ENTRY
3.1 Winning entries cannot be returned, refunded or exchanged unless deemed faulty.
3.2 Winning entry raffle product cannot be redeemed for cash or for store credit towards any purchase.
3.3 Orders that are re-sold, transferred, assigned or otherwise provided to anyone else will be cancelled. Anyone suspected of being a re-seller or of on-selling limited-release or limited-edition product, will, at SUBTYPE’s sole discretion, be disqualified from all current and future SUBTYPE Raffles.
3.4 Product purchased through winning raffle entry cannot be collected from store.
3.5 Release product purchased via the raffle is non-returnable for exchanges, refunds or store credit.
3.6 All winning entry release product is subject to availability. SUBTYPE is under no obligation to supply an alternative product.
3.7 All winning entries will be notified via your online Account that was used to enter the raffle.
4. PAYMENT, FULFILLMENT + SHIPPING
4.1 Credit card or PayPal can be used as payment method for online raffles. Gift vouchers, Afterpay, promotional codes and discount codes are not available as a payment method for online raffles.
4.2 The winning entrant’s payment method provided at entry will be charged automatically upon that entrant winning the raffle.
4.3 Payment details entered at time of submission cannot be changed and will be used to take payment.
4.4 It is up to the entrant to ensure that payment details entered are correct, card or PayPal security settings are configured and there are sufficient funds in the account.
4.5 SUBTYPE is not responsible for any failed transactions including card issuer error codes or insufficient balances.
4.6 If the initial transaction is rejected for any reason, your raffle entry will be void. Please note you will not be notified of this payment failure specifically rather you will receive a generic email informing you that you did not win.
4.7 Failed winning entrants will not be able to request a new transaction attempt.
4.8 Upon payment receipt, the order will automatically be dispatched to the address provided at registration.
4.9 All orders under AUD$150 will be charged an express delivery (1-3 business days) flat rate of $10.
4.10 All orders over AUD$150 will include free express delivery (1-3 business days).
4.11 Raffle products can only be sent via express shipping and will be dispatched on the same day as raffle draw, subject to stock availability.
4.12 In the event of a failed delivery or Return to Sender due to an incomplete address, SUBTYPE cannot guarantee that the order will be sent back to the amended address. Please ensure address is correct on entry of the raffle.
4.13 Failure to fully comply will result in the winner forfeiting their entry.
5. GENERAL CONDITIONS:
5.1 SUBTYPE holds the right to:
(a) at SUBTYPE’s sole discretion, disqualify any entrant deemed to be reselling or on-selling limited-release or limited-edition product, violating the terms and conditions of the raffle, abusing the raffle system or in any way undermining the fairness of the raffle process. These entrants will also be disqualified from all current and future raffles or
(b) change, alter or withdraw the raffle at any time if circumstances make this necessary in order to ensure the integrity and fairness of the competition.
5.2 All raffle products are exempt from any SUBTYPE promotions
5.3 SUBTYPE accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the raffle or accepting the opportunity to purchase the launch product.